Every business, big or small, needs a person to manage it and organize the environment so that all the departments in the organization can do their work properly and the necessary coordination between people can be established.
In order to be able to manage well and create order and harmony in our organization, we need to follow some points that are different depending on the business we are going to manage.
Unfortunately, some people think that being a manager is a very simple and easy job, and they say that if the position is right, I can manage it.
But I must say that they are very wrong, even with the best facilities and high capital, you cannot get anywhere without management.
What departments does management include?
In general, management includes planning, organization, guidance and control, and the restaurant manager must first have a targeted plan about the process of his restaurant, which can be used to make the restaurant progress.
Ordering between different parts of the restaurant by clearly stating the duties of people and dividing work and making correct and timely decisions that includes organization.
Guidance and control
Keep in mind that things are done correctly and in case of errors and problems, he has the ability to properly guide his employees.
It is true that the manager does less manual work than the employees, but the mental pressure of a department manager is much more than you think.
Duties of kitchen manager
Choosing the right manpower:
It is one of the most important tasks that the manager must do with intelligence and precision, because good human resources can lead to the growth of the restaurant.
delegation of authority :
The manager must be able to identify well what each of his hired human resources is capable of doing so that he can delegate authority to them well.
Examining the working process of employees and customer satisfaction:
The manager should consider the work process of the employees and the satisfaction of the customers in order to be able to identify the factors that cause dissatisfaction and on the contrary the factors that cause the satisfaction of the customers in order to fix the problems and strengthen the factors that cause the satisfaction of the customers.
Background knowledge about different sectors
A person who becomes a manager in any field and assumes this important position should be knowledgeable in different areas of his work, such as a restaurant manager who should know about foods, what foods are better, about what How to have better sales and… because awareness makes employees perform better.
purposefulness
Where your business is going to reach in the future and how much it will progress and even if it has a setback depends on the manager. In fact, it is the manager who can expand the business and even cause growth with the right decisions. If you are the manager of a small restaurant, try to expand your business by creating suitable areas.
(Although it should be noted that a manager is successful if he is not the voter himself and uses the votes and opinions of his employees, so that in the end he makes the final decision correctly according to the votes and opinions, and with the right final decision, he makes the progress of the group)